Second Nature Behaviour — animal behaviour counselling
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Animal Behaviourists in the West Midlands - Accredited Dog Trainers and Clinical Animal Behaviourists

We are a vet-led team of animal behaviourists in the West Midlands who are passionate about helping pets and their people live happier, more harmonious lives.

Our team offers compassionate, evidence-based behaviour counselling and training for dogs, cats, and parrots across the West Midlands. This is mainly through home visits and virtual behaviour clinics, where pets can feel safe and relaxed in familiar surroundings. We also support owners around the world with virtual consultations for cat and parrot behaviour concerns.

At Second Nature Behaviour, we understand how worrying it can be when your pet’s behaviour changes or becomes difficult to manage. That’s why we’re here to provide clear guidance and lasting solutions for a wide range of behaviour challenges, including aggression, fears, destruction, and repetitive behaviours.

 

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Dogs

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Our dog behaviour experts support owners with dog behaviour problems such as:

Cats

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Our cat behaviourists provide expert advice and support with cat behaviour concerns, including:

Parrots

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Our parrot behaviourists provide advice and support with behaviour concerns, including:

Get in Touch

Receive help from one of our animal behaviour experts

Our Ethos

We work as a team to provide each individual and their family with tailored support specific to their pet's behaviour issues and individual circumstances. Our animal behaviour experts are here to listen and work with you to find a kind, realistic solution.

Having attained exceptional academic qualifications and extensive practical experience, the clinical animal behaviourists, vet behaviourists, and dog trainers at Second Nature Behaviour are fully insured and committed to the highest ethical standards set by the profession.

We understand the difficulties that pet behaviour problems can have on their owners and families. Our team of animal behaviour and training experts are here to support you using an empathic and compassionate approach, advocating for evidence and reward-based techniques.

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Why Second Nature Behaviour?

At Second Nature Behaviour, we pride ourselves on offering a truly personalised and professional service. Every case is approached with compassion, evidence-based expertise, and a commitment to supporting both pets and their people. From our accredited qualifications to our hands-on, tailored guidance, we go beyond standard behaviour support to help you achieve lasting results and improved wellbeing for your animal.

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Experienced and Qualified Team

Our experts include veterinary behaviourists, registered Clinical Animal Behaviourists (CABs) and accredited Animal Training Instructors (ATIs). You can rest assured that we are highly qualified and experienced professionals.

We accept direct claims from a wide range of pet insurers

This means that you may only need to pay the excess if your insurer covers our services. We work with many leading pet insurance companies, such as Petplan and Agria.

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We provide extensive in-person support in the comfort of your home

We understand that many of our clients prefer us to see them in person. Our behaviour consultation packages include in-person support, with the option to conduct sessions either at your home, on a walk or virtually.

Our consultations come with bespoke plans, a dog training manual and informative handouts

We appreciate that there isn't a "one size fits all" approach when working with animals and their caregivers. Your pet's behaviour modification plan will be tailored to their individual needs and your circumstances.

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Highly Qualified Animal Behaviourists in the West Midlands

We have a team of qualified and experienced animal behaviourists in the West Midlands who provide support for cats, dogs and parrots.

Our dedicated pet behaviourists and dog trainers travel to you to help you with your pet's behaviour or training issues. These locations include Birmingham, Stoke-on-Trent, Telford, Coventry and surrounding areas.

Our animal behaviour experts include Vet Behaviourists, registered Clinical Animal Behaviourists and accredited dog trainers.

Hannah Dawes with her dog
Hannah Dawes

Vet Behaviourist

Hannah is a Veterinary Surgeon who graduated from the Royal Veterinary College in 2008 and has worked in companion animal general practice ever since. She works part-time at a veterinary surgery in Stourbridge. She has a General Practitioner certificate in Small Animal Medicine and a postgraduate diploma in companion animal behaviour.

Hannah is passionate about improving pets’ mental health, as well as their physical health, and is particularly interested in the effect of medical conditions on behaviour. She is an active Candidate Member of the Fellowship of Animal Behaviour Clinicians. When she is not helping other people with their pets, she is looking after her own dog, “Noodle”.

Zoe Demery Clinical Animal Behaviourist
Zoe Demery

Canine Behaviourist

Zoe has a doctorate in animal cognition and behaviour, and she is one of the few independently accredited clinical dog behaviourists in the UK (CCAB). She is also a Chartered Member of the British Psychological Society, registered with ABTC, and certified by IAABC as a dog behaviour consultant. Zoe is a proud committee member of FAB Clinicians. 

Since starting practice in 2012, she has helped hundreds of dogs and their caregivers better understand each other. Zoe also mentors budding dog behaviourists.

Megan Richardson with a Border Terrier
Megan Richardson

Canine Behaviourist

Megan graduated from Harper Adams University with a first class BSc (Hons) degree in Animal Behaviour and Welfare, then grew her busy clinical canine behaviour practice.  She has many years of experience and is an independently accredited Certificated Clinical Animal Behaviourist (CCAB)

Megan is an active member of various organisations, including FAB CliniciansAPBC and PACT.  Last but not least Megan is registered as a CAB and ATI with the ABTC.

Keely Needham clinical animal behaviourist
Keely Needham

Canine Behaviourist

Keely is an independently accredited clinical canine behaviourist (CCAB) and has over 15 years’ experience working with dogs of all breeds and backgrounds.  She works part-time for a national dog welfare charity. mentors budding canine trainers.  

Keely primarily trains dogs (and their owners!) in Shropshire and the West Midlands.  She loves to see the human-canine bond grow. Last but not least, Keely  mentors budding dog trainers throughout the region.

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Book a FREE Discovery Call

Book a free 15-minute phone call with one of our team to discuss how we can support you.

Dog training with Second Nature Behaviour

Reward-based Dog Training in the West Midlands

Our experienced dog trainers provide support with a variety of dog training problems, including pulling on the lead, not coming back when called and jumping up when greeting owners.

We also provide support with puppy training, scent work and trick training.

We provide one-to-one dog training instruction in Staffordshire, Shropshire, Warwickshire and the West Midlands. Our dog trainers advocate for reward-based training methods only.

Book a Dog Training Session

Get in touch to find out more.

Pet Behaviour Consultations in the West Midlands & Virtually

Our pet behaviour consultations with one of our Clinical Animal Behaviourists or Veterinary Behaviourists aim to support you with your pet’s behaviour concerns, such as aggression, house soiling or separation anxiety.

These sessions are held either at your home or virtually over video call and include ongoing support in the form of follow-up sessions and email or text communications.

We provide support for different pet species, including dogs, cats and parrots.

Find out more here.

Clinical Animal Behaviourist providing a dog behaviour consultation

Claim on pet insurance

Did you know? You may be able to pay for our pet behaviour services through your pet insurance. We accept direct insurance claims for our pet behaviour consultations through select insurance companies.

Find out more here

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“As a referring vet, i want my clients to feel happy with whom I have referred them to and I can honestly say every one has been very pleased!”
Ella the vet
“As a vet, I have referred many of my patients to Zoe – she works absolute miracles on cats, dogs and parrots!”
Nicki the vet
“I cannot recommend Second Nature enough. Zoe gives both my dogs so much care and attention.”
Luke, Harry & Trixie
“Zoe has shown us how to deal with our dog’s problems.”
Benji, Dawn & Paul
“Really pleased with the outcome and what an enjoyable experience meeting with you – Ted has calmed down a lot now!”
Ted, Rob and Michelle
“Whilst Gracie is still an anxious dog, she has made incredible progress and if we are completely honest, more progress than we thought she could make.”
Gracie
“I do think that if we had not had help Echo wouldn’t be with us today, so this service has been fabulous! With the behaviour plan in place and lots of hard work from us as a family we now have a more relaxed dog.”
Echo
“We found Zoe to be extremely knowledgeable and attentive when it came to talking us through the processes we needed to follow to get our little Yorkie under control.”
Chip, James & Sarah
“I must say the advice you gave me was excellent. I would without hesitation recommend you to anybody with a problem dog.”
Riley & Paul

Read more testimonials

Book a Behaviour Consultation

Get help from one of our animal behaviour experts

Animal Behaviourists in the West Midlands:
Birmingham, Stoke-on-Trent, Telford and Coventry

Our Clinical Animal Behaviourists and dog trainers serve the West Midlands, Staffordshire, Warwickshire, Shropshire, Worcestershire, Leicestershire, Northamptonshire and South Derbyshire. We also offer some of our services virtually (i.e. over video call), providing cat and parrot behaviour consultations around the world.

Our animal behaviourists operate out of four location hubs in Birmingham, Coventry, Stoke-on-Trent and Telford, covering the following areas listed below. Please note that if you are more than 20 miles away from one of our locations, then there is an additional £2/mi charge for the return journey. We will travel for up to 1.5 hours from these hubs, or suggest a virtual service if you are farther away from us.

Ring-necked Parakeet in Cannon Hill Park, BIrmingham

Birmingham

0121 299 0188

87 Watford Road

Birmingham

West Midlands

B30 1NP

  • Birmingham
  • Dudley
  • Walsall
  • Redditch
  • Sandwell
  • Bromsgrove
  • Wyre Forest
  • Wychavon
  • Solihull
  • Sutton Coldfield
Two labradors in War Memorial Park, Coventry

Coventry

024 7527 9393

111 New Union St

Coventry

Warwickshire

CV1 2NT

  • Coventry
  • Warwickshire
  • Atherstone
  • Coleshill
  • Nuneaton and Bedworth
  • Leicestershire
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Stoke-on-Trent

01782 982 688

Sandon Rd, Cresswell

Stoke-on-Trent

Staffordshire

ST11 9RB

  • Stoke-on-Trent
  • Stafford
  • Uttoxeter
  • Burton-on-Trent
  • Derbyshire
  • Cheshire
  • Cannock
  • Lichfield
  • Cheadle (Staffordshire)
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Telford

01952 44 22 77

Church Eaton Rd

Moreton

Shropshire

TF10 9DX

  • Shropshire
  • Telford and Wrekin
  • Wolverhampton
  • Bridgnorth
  • Shifnal
  • Newport
  • Oswestry
  • Shrewsbury