If you would like to refer a patient to us, you can fill out your referral online. Alternatively, you can download our referral form and table of services. The forms and clinical history can be returned to us by post, fax, or email.
Veterinary Referral for Pet Behaviour Problems
Our qualified and accredited team of Veterinary Behaviourists and Clinical Animal Behaviourists work on written veterinary referral for pet behaviour problems. This ensures that every case is approached with the highest clinical, ethical, and welfare standards. We value close collaboration with referring veterinary surgeons and believe that the best outcomes are achieved when behaviour and health are considered together.
Through a veterinary referral, we provide evidence-based behaviour assessments and tailored behaviour modification plans for a wide range of complex animal behaviour cases. Our team takes the time to fully understand each patient’s medical history, current presentation, and environmental context, allowing us to offer practical, realistic recommendations that support both animal welfare and client safety.
We are committed to clear, professional communication throughout the referral process. Following consultation, detailed written reports are provided. Where appropriate, and within our bounds of expertise, we are happy to liaise directly with you and your team to discuss findings, ongoing management, and any further investigations or treatment considerations.
To learn more about our team and clinical expertise, please click here. For full details of our behaviour services, click here.
Why Refer a Behaviour Problem?
Behaviour problems are common among household pets and the statistics for relinquishment and PTS for behaviour problems are alarming. It can be difficult for pet owners to know where to go to for help, especially as the pet behaviour profession is not yet fully regulated. This can be alleviated by accredited, qualified, experienced behaviourists working on veterinary referral.
Veterinary referral for Pet Behaviour Problems: Online Form
Refer Now
complete our quick behaviour referral form online
Why Refer Your Patient to Us?
Working as a team under the oversight of our Veterinary Behaviourists, we offer a range of services to referred dogs, cats and parrots in the Midlands area, with hubs in Birmingham, Coventry, Stoke on Trent and Telford. We also offer some consultations virtually worldwide. Usually, the best solution is a home visit for an extended consultation. Clients receive comprehensive resources that are tied into their tailor-made behaviour modification plan. With inclusive telephone and email support and ongoing follow-up sessions, this is an all-embracing service.
We have the time to listen to and support your clients.
Keeping You Updated
We believe it is also important to keep you, as the animal's primary vet, up to date, so you will receive a copy of our report and feedback on how your patient is progressing. While we attempt to keep in close contact throughout behaviour modification, we ask you also to kindly keep us informed of any development from your perspective on the patient's behaviour problem. This enables us to best serve the patient.
We Work On Veterinary Referral Only
We only work on veterinary referral, so if your patient approaches us, we will ask them to visit you first. Thorough veterinary investigation rule outs any underlying physiological causes prior to a behaviour consultation. Where there are physiological causes, there may be additional behaviour elements that can be referred on, but only once the medical issues have been sufficiently addressed.
Why Second Nature Behaviour?
Skilled & Experienced Team of Professionals
Our team includes Vet Behaviourists, registered Clinical Animal Behaviourists and accredited dog trainers.
Clients Can Claim Through Pet Insurance
We accept direct claims from a wide range of pet insurers.
Comprehensive Face-to-Face Support
We provide ongoing tailored in-person support in the comfort of your clients' homes.
Bespoke Plans & Dog Training Manual
Our consultations come with bespoke plans, a dog training manual and informative handouts.
We Keep You Updated With Progress
You will receive a copy of our report and feedback on how your patient is progressing.
Vet Behaviourists & Vet-led Team
For more medically complex cases, you may refer a case directly to one of our Veterinary Behaviourists (VBs) to see in-person. All of our cases have access to remote input from our VBs. We are also very happy to provide free general case support over the phone and email to our referring practices. Please note, though, that the referring veterinary practice will be responsible for any prescription of medication and provision of emergency care.
FREE Resources for Your Vet Practice
Need more bespoke support for your team? We can offer:
In-house CPD
Behaviour Support Line
Behaviour & Welfare Audits
Client Resources
What Our Referring Vets Say About Our Clinical Animal Behaviour Services
“As a referring vet, i want my clients to feel happy with whom I have referred them to and I can honestly say every one has been very pleased!”
“As a vet, I have referred many of my patients to Zoe – she works absolute miracles on cats, dogs and parrots!”
“I cannot recommend Second Nature enough. Zoe gives both my dogs so much care and attention.”
“Zoe has shown us how to deal with our dog’s problems.”
“Really pleased with the outcome and what an enjoyable experience meeting with you – Ted has calmed down a lot now!”
“Whilst Gracie is still an anxious dog, she has made incredible progress and if we are completely honest, more progress than we thought she could make.”
“I do think that if we had not had help Echo wouldn’t be with us today, so this service has been fabulous! With the behaviour plan in place and lots of hard work from us as a family we now have a more relaxed dog.”
“We found Zoe to be extremely knowledgeable and attentive when it came to talking us through the processes we needed to follow to get our little Yorkie under control.”
“I must say the advice you gave me was excellent. I would without hesitation recommend you to anybody with a problem dog.”
Contact Us
any case queries - get in touch