Second Nature Behaviour — animal behaviour counselling
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Pet Behaviour Consultations In-Person and Virtual

We provide pet behaviour consultations to support owners with their pet's behaviour problems such as: aggression, phobias, overexcitability, compulsive disorders, age-related conditions and inappropriate elimination, destruction or vocalisations.

As part of our pet behaviour consultations, each individual and their family are provided with tailored support specific to their issues and circumstances. We are here to listen and work with you to find a kind, realistic solution.

Having attained exceptional academic qualifications and extensive practical experience, the clinical animal behaviourists at Second Nature Behaviour are fully insured and committed to the highest ethical standards set by the profession.

Book a FREE Discovery Call

Book a free 15-minute phone call with one of our team to discuss how we can support you.

Expert Pet Behaviour Consultations for Dogs, Cats and Parrots

We have a team of animal behaviour experts who provide pet behaviour consultations for a range of different companion species

Whether furry or feathery, Second Nature Behaviour help animals and the people that care for them better understand each other.

There are different services available depending on the case needs and species. Animal behaviour consultations may be conducted in your home, on a local walk, in dedicated outdoor spaces, at one of our regional clinics and onlineIn urgent situations we can provide preventative, first aid advice through triage calls. 

Make sure you speak to your vet about a referral first We can also work in close collaboration with a veterinary behaviourist where necessary to better understand how your pet's mind and body work together.

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Our Clinical Animal Behaviour Services

We provide our pet behaviour consultations throughout the West Midlands, including Birmingham, Telford, Coventry and Stoke-on-Trent. Find out more about the locations we serve here.

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Triage calls

A behaviourist making notes with a dog on the sofa.

Home visit pet behaviour consultations

A woman on her laptop with her cat.

Virtual pet behaviour consultations

A woman holding a piece of paper while playing with her dog.

Supervised pet behaviour consultations

Megan Richardson meeting with a client and their dog in a field.

Follow-up support

A dog in a field.

Reactive recovery programme

Do you need an expert witness statement or child adoption/fostering assessment?  If so we recommend getting in touch with another local FAB Clinician here.

Claim on pet insurance

Did you know? You may be able to pay for our pet behaviour services through your pet insurance. We accept direct insurance claims for our pet behaviour consultations through select insurance companies.

Find out more here

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Highly Qualified Clinical Animal Behaviourists and Dog Trainers

We have a team of qualified and experienced pet behaviour experts in different companion species, including cats, dogs and parrots.

Our dedicated pet behaviourists and dog trainers travel around the West Midlands to help you with your pet's behaviour or training issues. These locations include Birmingham, Stoke-on-Trent, Telford, Coventry and surrounding areas.

Our animal behaviour experts include Vet Behaviourists, registered Clinical Animal Behaviourists and accredited dog trainers.

Hannah Dawes with her dog
Hannah Dawes

Vet Behaviourist

Hannah is a Veterinary Surgeon who graduated from the Royal Veterinary College in 2008 and has worked in companion animal general practice ever since. She works part-time at a veterinary surgery in Stourbridge. She has a General Practitioner certificate in Small Animal Medicine and a postgraduate diploma in companion animal behaviour.

Hannah is passionate about improving pets’ mental health, as well as their physical health, and is particularly interested in the effect of medical conditions on behaviour. She is an active Candidate Member of the Fellowship of Animal Behaviour Clinicians. When she is not helping other people with their pets, she is looking after her own dog, “Noodle”.

Zoe Demery Clinical Animal Behaviourist
Zoe Demery

Canine Behaviourist

Zoe has a doctorate in animal cognition and behaviour, and she is one of the few independently accredited clinical dog behaviourists in the UK (CCAB). She is also a Chartered Member of the British Psychological Society, registered with ABTC, and certified by IAABC as a dog behaviour consultant. Zoe is a proud committee member of FAB Clinicians. 

Since starting practice in 2012, she has helped hundreds of dogs and their caregivers better understand each other. Zoe also mentors budding dog behaviourists.

Megan Richardson with a Border Terrier
Megan Richardson

Canine Behaviourist

Megan graduated from Harper Adams University with a first class BSc (Hons) degree in Animal Behaviour and Welfare, then grew her busy clinical canine behaviour practice.  She has many years of experience and is an independently accredited Certificated Clinical Animal Behaviourist (CCAB)

Megan is an active member of various organisations, including FAB CliniciansAPBC and PACT.  Last but not least Megan is registered as a CAB and ATI with the ABTC.

Keely Needham clinical animal behaviourist
Keely Needham

Canine Behaviourist

Keely is an independently accredited clinical canine behaviourist (CCAB) and has over 15 years’ experience working with dogs of all breeds and backgrounds.  She works part-time for a national dog welfare charity. mentors budding canine trainers.  

Keely primarily trains dogs (and their owners!) in Shropshire and the West Midlands.  She loves to see the human-canine bond grow. Last but not least, Keely  mentors budding dog trainers throughout the region.

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Book a Pet Behaviour Consultation

Get help from one of our animal behaviour experts

“As a referring vet, i want my clients to feel happy with whom I have referred them to and I can honestly say every one has been very pleased!”
Ella the vet
“As a vet, I have referred many of my patients to Zoe – she works absolute miracles on cats, dogs and parrots!”
Nicki the vet
“I cannot recommend Second Nature enough. Zoe gives both my dogs so much care and attention.”
Luke, Harry & Trixie
“Zoe has shown us how to deal with our dog’s problems.”
Benji, Dawn & Paul
“Really pleased with the outcome and what an enjoyable experience meeting with you – Ted has calmed down a lot now!”
Ted, Rob and Michelle
“Whilst Gracie is still an anxious dog, she has made incredible progress and if we are completely honest, more progress than we thought she could make.”
Gracie
“I do think that if we had not had help Echo wouldn’t be with us today, so this service has been fabulous! With the behaviour plan in place and lots of hard work from us as a family we now have a more relaxed dog.”
Echo
“We found Zoe to be extremely knowledgeable and attentive when it came to talking us through the processes we needed to follow to get our little Yorkie under control.”
Chip, James & Sarah
“I must say the advice you gave me was excellent. I would without hesitation recommend you to anybody with a problem dog.”
Riley & Paul

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